> about us

Blue round cartoon character with beige gloves and shoes, standing and gesturing with one hand.

CLIENTS CHOOSE JUMP BECAUSE

OUR ENERGY IS real,
OUR
critique  IS CANDID,
AND OUR
follow-through
IS RELENTLESS.



OUR ENERGY IS real,

OUR critique 

IS CANDID, AND OUR

follow-through

IS RELENTLESS.

WE MAKE BRANDS WORK HARDER.

Not louder or flashier, but stronger, sharper, and reliably ambitious.


For more than twenty years we’ve refused “good enough.” We push, refine, and rebuild until a brand stops asking for attention and starts earning it: clearer in purpose, smarter in strategy, steadier in delivery.


We begin with simple, useful questions. What outcome moves the business? Where do promises break down before they reach customers? Which familiar assumptions quietly cap growth? From those conversations we build plans that are practical and ambitious. We don’t chase trends for trendiness. We listen, prototype, and choose moves that unlock real leverage—whether that’s refreshing an identity, creating immersive experiences, launching a category-defining product, or shaping a brand that attracts attention.

We’re an independent, entrepreneurial

team of creatives committed to helping businesses grow.

Our independence keeps us agile, accountable, and resolutely on your side. Collaboration is central: we don’t parachute in with templates or egos.We partner as thinkers and doers—bringing ideas to life, sharpening them where needed, and amplifying what already works. Our mission is simple and bold: we build businesses by design.

We’ve built brands from first principles and nudged household names into fruitful new territory. Startups gain clarity to scale. Legacy brands rediscover relevance without losing provenance. Family firms grow while keeping character. Global organizations receive culturally fluent thinking that travels. Every brief is both a design and a business problem; we solve for both.

WE DISRUPT ATTENTION, not trust.

Your brand should cut through clutter and earn belief.


Disruption only matters when it’s directional. That requires creative risks grounded in cultural insight and commercial sense—not novelty for novelty’s sake. We design assets, systems, and rules that scale—creative that lands on day one and still reads true years later.

Modern fast-food restaurant interior with black, yellow, and white decor and empty tables
Restaurant interior with large black text mural reading “casually crushing food” on a yellow brick wall.

brave, expressive brands that can't be ignored.

 we create

Colorful popcorn shop counter with illuminated
Fast-food tray with two black fries cups, dipping sauce, and fries on a red tray in a casual café.
Glowing yellow neon lowercase “6” on a dark purple graffiti-covered wall
Stylish retail store interior with wooden canoe ceiling feature, hanging lights, and glass display tables.
Elegant garden hallway with draped gold fabric, chandeliers, and a black-and-white checkered floor

unforgettable spaces that keep you coming back.

Modern restaurant interior with warm lighting, wooden tables, and a large indoor tree wrapped in fairy lights
Three colorful waffle crisps snack bags with waffle pieces scattered on a light blue background
Strawberry-flavored ice-cream bar on a bed of fresh strawberries, in yellow and pink packaging.
Blue can and pint of amber beer on a rustic wooden table

ambitious packaging that earns attention.

Assorted snacks and drinks in clear containers on a wooden board and white table
Assorted FRANK brand popcorn bags in a wooden bowl and scattered on a dark table, overhead view

IMPACT IS OUR CURRENCY.

Two decades of client work teaches a clear truth: great ideas need structure to pay off

Evoke 10 lb medicine ball on teal packaging with a person in the background
Two red packages on a gray surface, showing a costumed hockey player with gold text.

WE CRAFT BRANDS THAT CAN’T BE IGNORED.

We translate strategy into craft with obsessive attention to detail.

Your brand is more than a logo — it’s the sum of promises you make and impressions you leave. At Jump, we treat branding as a visible business strategy: a disciplined process that uncovers what makes you different, sharpens it into a single-minded idea, and strips away everything that doesn’t serve that idea. The result is an expression people remember and a brand that can defend itself. We build brands for B2C and B2B clients across restaurants, retail, hospitality, personal services, food & beverage, alcohol, healthcare, sports, automotive, and beyond.

That requires honest stakeholder alignment, clear audience definition, and a rigorous view of the competitive landscape. From that work we craft a strategic platform — a concise positioning and promise that guides every creative choice. Simplicity wins: the clearer the idea, the easier it is for customers to understand, choose, and recommend.

We start by closing the gap.

Between what you do and what your audience believes.


Person holding a blue Kernels
Colorful bins of popcorn in a market display with bright cartoon signs above

creative clarity comes through subtraction.

Identity rarely improves by adding; it strengthens when distractions are removed until a pure, simple expression remains.

We visualize with purpose and eliminate anything that doesn’t serve the core promise. The aim is badge value: an uncomplicated, instantly recognizable identity that customers want to display — the clearest sign they’ve become advocates.


Beyond systems and structure, we design the visual language: typography that finds a voice, colour systems that set mood, photography and illustration that tell sensory stories, and small moments of craft that elevate the ordinary into the memorable. We pair rigorous design thinking with inventive play to produce identities that feel fresh yet grounded, distinct yet practical. Visual craft is always built for scale and defensibility: original marks that are legally robust and protectable. Shortcuts like crowdsourced or AI-assembled logos often rely on stock elements that can’t be defended; we design proprietary marks with provenance and purpose.

Eric Boulden

co-president

Eric Boulden builds brands designed to perform where it matters most: in the real world.

As Co-President and founding principal of Jump, he leads the agency’s retail practice and steers its most impactful work, drawing on more than 35 years of experience in retail and restaurant design. His perspective is earned through decades of fieldwork, market research, and firsthand observation—insights gathered across North America and in global centres where food, culture, and commerce intersect.

At the core of Eric’s approach is a disciplined, human-centred process.

He studies how customers move through spaces, what captures their attention, and where moments of choice truly happen. From there, he designs systems that make those moments work harder. Extensive on-the-ground research—from San Diego to San Francisco, Seattle to Chicago, Vancouver to St. John’s, and cities including New York, Milan, Delhi, and Mumbai—fuels this thinking.


These visits become creative reconnaissance: observations sketched on return flights and details noted over coffee evolve into practical design principles that shape signage, merchandising, environments, and integrated graphic systems.

Empty café seating beside a brick wall with graffiti and mosaic tile flooring
Empty modern café with bar stools, high tables, and bold red, white, and black geometric ceiling panels

Eric views brand identity as a long-term business asset, not a one-time expression.

That ownership mindset allows him to distill a brand’s essence into multi-layered programs that can scale—balancing clear strategic ideas with the realities of execution. Along the way, he mentors teams, sharpens processes, and keeps the work anchored to measurable business outcomes. This approach has guided successful projects for Healthy Planet, Henry's Camera, South Street Burger Company, Oxford, Halo Car Wash, Osmow's, MTY, Yum! Brands, Recipe, Paramount Fine Foods, Basil Box, Aramark, Yogen Früz, and more. 

Industrial-style café interior with metal shelves and a large wall sign reading “Live to the Edge of the Crust.”

Beyond the studio, Eric is an avid golfer and engaged club member, contributing thoughtfully to hospitality, member experience, and major initiatives at his club. When he’s not advising clients or on the course, he paints in watercolour and travels, treating each new place as a live study in behaviour, taste, and context. That blend of practical experience and quiet curiosity is why clients trust Eric to build brands that are coherent, useful, and built to last.

Modern lounge with mint-green benches, stools, and a high table by a window overlooking a city street

Jason Hemsworth

co-president

Jason champions purposeful work that’s smart, useful and impossible to ignore.

As Co‑President and founding principal at Jump, he leads graphics, packaging and digital teams with 35+ years shaping consumer brands. His aim: make brands stick — to create products, systems and experiences that build engaged followings and real affinity.

He thinks in context. Jason maps where a customer is in their journey and designs for that exact moment:

Packaging that cuts through a crowded shelf, environmental graphics that support and elevate the experience, and digital touchpoints that turn curiosity into action. That clarity drives performance across categories — restaurants, retail, grocery, alcohol and more — and has guided major projects for Canadian Tire brands, Swiss Chalet, Labatt, Creemore Springs, YUM Brands, Garden Gallery and Cadillac Fairview.

Blue can of lager ale beside a foamy glass of beer on a dark wooden table
Modern restaurant interior with long wooden table, stools, and a patterned mural wall

Jason is both advocate and challenger.

He translates business goals into crisp briefs and practical guardrails, then gives designers room to take informed risks. He’s easy to work with — a patient listener, clear thinker and hands‑on doer — yet he’ll push back when a bolder choice will lift the brand. The outcome: design that’s daring but disciplined — memorable systems that scale, sell and build loyalty.

Outside the studio Jason refuels at the cottage and on the course — an avid golfer in summer, pickleball player and skier in winter — and loves traveling with his family to see behaviour and culture from new angles. Curious, restless and creative, he brings craft, commercial smarts and a hunger for memorable work to every project.

Lineup of colorful KERNELS shaker bottles on a white background, each with a different character design.
Grocery store supplement aisle with a large “SUPPLEMENTS” sign above stocked shelves.
Swiss Chalet
Fat Fork
Wild Wing
Good Bread
dspot
yougen fruz
tahini's
st louis
terra 20
sobeys
Raahi
Pod Squad
Revel Cider
Pizza Hut
Osmow's
Garden Gallery
Heathy Planet
bang bang burrito
kernals
kellogs